Customer Testimonials
The best place to get your vehicles!!! Best guys around!!! Can’t say enough good things!
Luther Cadillac always does a great job and is a fantastic place to come to for general vehicle maintenance.
The folks at Luther do a great job. Riley in specific was always very responsive and willing to help however he could. My only real complaint is when it came to financing I would have appreciated a bit more back-and-forth on options. The financing process went incredibly quickly (I was in and out in less than an hour) and a lot of that is due to the work that is put in behind the scenes. But, as a result you do end up with a "here's what I've come up for you" type of conversation rather ...
The service department and waiting area are are modern and pleasant. The location of the new dealership is very convenient.
Charlie Youngquist in service with other service reps and car runner were quick, knowledgeable, efficient and friendly.
Charlie helped out with warranty info and, as usual, he was an asset to me and Luther by conducting himself in a professional manner and going above and beyond where most advisors go.
I just purchased my first Cadillac! Coming for the other GM Dealerships for well over 40 years, I am getting the chance to see how this New Location for Luther Cadillac is setting up. My first visit was a disappointment. No one knew this or that. I had talked to pretty much everyone to just get my visit taken care of. My next visit was much better. From 2 Stars now to 4 stars. I only had to work with 2 people and was a much better greeting. i am looking forward to all my future services. Their new location is spotless and is ...
Vang was very accommodating and assisted me all through the transaction. He recognized time was precious and was able to close the deal very fast.
Bryce worked SO hard to get us the car of our dreams! He was prompt, responsive, knowledgeable and professional! He did everything to ensure that we were 100% satisfied with the entire buying process, and we were! We were 110% satisfied and we will absolutely be giving Bryce from Luther Cadillac a call when it’s my husbands turn for a new vehicle!
Everyone eager to help! A clean and spacious facility with a very modern look and feel. I'll be honest the previous facility was much closer to my home which I appreciated.
Great experience! Our sales guy Gunnar was super friendly and very helpful! Would reccommend to anyone
It was a great experience. Bryce and everyone at the dealership were very attentive while I was there.
The three we worked with were professional, knowledgeable, and efficient. Picking up the car we ordered online was a pleasure.
Unparalleled service anywhere. 11/10 EXCELLENT and EXCEPTIONAL! Special thanks to Charlie Youngquist & Stacy Hassler!
David M was great to work with. Was very helpful in getting us the best price for the new car. Was not pushy, made the full buying experience a great one. Would work with him again in the future. Loving the new CT5. LaVonne & Rick
Austin was fantastic in helping me get acquainted with my Cadillac! He helped me get in to my new Cadillac by answering all my questions and teaching me about the features and benefits available. He's very knowledgeable, friendly, understanding. He treated me very respectfully with kindness an humor.
Great from start to finish. Made the experience very easy and answered all questions I had.
Excellent from start to finish. Salesperson was very knowledgeable about the vehicle, finance manager did a great job with everything all the way up to the GM who got our deal done in a timely manner and everything went smooth from the beginning to the end, highly recommend Luther Cadillac to anyone!
Gunnar was awesome to work with! Quick and seamless! Best vehicle purchase I have made! Love my new Escalade!
Great and easy experience! Thank you! You shouldn’t have a word minimum, that will make people not do this survey. My rating should be enough!!
Vang was great, very patient working with us. Thank you love my new car, it was a pleasure.
Austin and Vang were the best!!! Great customer service There was a issue with vehicle and Vang took care of it right away!!! Got a great trade value. Great experience at Luther Cadillac.
Sam was awesome to work with, and everyone’s attention to detail and their customers was outstanding!
My car was picked up for service early, Eric maintained contact to let me know what was happening with my vehicle while it was in the shop. The car was driven back and the great loaner that I had was taken away. Great experience!
Very quick and efficient service with buying my “new” used vehicle. Got a great trade value for my vehicle.
The sales and finance staff were the best I've ever delt with. I never had any feeling that I was being mis informed or taken advanntage of. they were straight forward and honest.The whole purchase proccess left me feeling I made the right choice dealing with Luther Cadillac.I would advise anyone who asks,to give Luther Cadillaca call.
fast service and diagnosis on something that would have left us stranded on a road trip. Appreciate the ability to get in quickly and have it repaired by 4 hours later. Nice new facility. Love the quiet rooms. THank you!
The new dealership was beautiful, all the equipment is stat of the art. The people were very friendly and helpful and knew how to answer all my questions. I will definitely recommend your dealership to Anyone that I talk to
Perfect experience!!! A++++ Austin was very knowledgeable with my new Escalade ! The new car GM and Perry were also great to work with.
Completely satisfied! My wife's car was well taken care of. We had bought a car and had some after point of sale promises fulfilled. It was quick, easy, and carefree. Thank you Luther Cadillac!
The car is still pulling to the left. We will be contacting service today. Thank you
My car was promptly serviced , I was given detailed information of the issue and the solution.
The service was good and they got us a good price for the car. They treated us like a family member
My repair was done efficiently and everything was explained prior to initiating work. The job was done on time and the car was ready for pick up when I arrived.
I was in a desperate situation and Charlie came through in timely manner and got me on my way. Thanks to Charlie and the service technicians for a job well done.
Eric took great care of me and put me in a very nice courtesy vehicle while the work was being done. He made sure my extended warranty covered the repairs and kept me informed of vehicle status. Great experience
Overall experience with Luther Cadillac Service was excellent. Charlie was responsive and kept me informed throughout the process.
Amazing customer service and very friendly sales associates! Definitely recommend to all looking for a great dealership to work with
Dave And Bryce very helpful, responsive and kind to work with in obtaining new vehicle
Austin and all dealership staff were exceptional! Way beyond my expectations. would recommend to everyone I know! I did my deal over the phone and zero surprises. Means a lot to me...
Work on the car was done well and on time as promised. They offered me a loaner, but I just waited in their clean and comfortable waiting area.
Great salesman he was honest and up front great hospitality. Very accommodations very good at his job easy to talk to.
Highly recommend Luther Cadillac and salesman Donovan Vang. They go above and beyond. Good experience.
Check in was great, Charlie is the best, shuttle drivers were great. Good experience over all.
I had never been to this place before but I am sure I would use them again. Fit me in and made my life easier for last week.
Great place to get a car great sales men easy to with all around thanks
I have always experienced positive results from my service needs taken care of through Luther Cadillac. This past service experience was handled well by the advisors and technicians.
Great customer service. Made purchase very easy. All my questions and concerns were answered and I am completely satisfied.
Excellent service this time.... The work was taking longer than expected so they offered me a loaner so I didn't have to wait at the dealership... Also, the car was washed and the inside cleaned...
Bang was a delight to work with. I am so happy to find a dealership that makes the customer feel important. Thank you, Vang
Salesman was easy to work with. Very professional. Did not pressure me as a potential buyer. The purchasing process was orderly and comfortable.
Gunner and team were informative, helpful and willing to research any questions we had. Great experience!
Excellemt attention to all the details. Quick service and desire to accommodate customer needs. Special thanks to Vang Yang. We drove with me to my shop where we inspected the truck and immediately reached the conclusion. Then returned to Cadillac dealership and finished paperwork. The whole process was very efficient.
Gunnar met my needs. Very professional showed me around ur new facilities. Great service..thank
Honestly the best dealership we gave ever worked with from Perry to Vang to Adam the Process was so streamlined and easy and efficient we couldn’t believe it. We got a great car at a great price I don’t think there was anything that could have went any better
My first Cadillac! Salesman Riley was professional and honest. Chad was also professional and knowledgable. Excellent experience!
Brand new facility. Easy to access friendly staff that communicate issues well. Problem solved. Thanks!
Alec was awesome! His customer service, knowledge and follow up was excellent. Thank you for a great visit!
Our First Cadillac! We shopped a lot of dealerships before going to Luther Cadillac, which is Now Located in Vadnais Heights, MN. The moment we walked in we were Greeted with Kindness and their Knowledge of the Cadillac's! Buying new vehicles in today's market is not easy. But again, We felt relaxed and we didn't feel pushed into buying. Go and See their New Location! It is Modern and yet has that welcome feeling. Thank You to our sales representative Bryce and their finance staff for our wonderful experience and welcoming touches into the Cadillac Family! Tom ...
I had my car in for regular maintenance and the process was very efficient, quick, and complete. Appreciate the helpful and the courteous manner of Eric Hagen and Charlie Youngquist.
Great friendly experience. Like spending time with good friends thank you for making car buying fun
Confident, understanding and supportive. Most important he was not pushy. When a dealer is pushy it actually makes the buying process more stressful. So i was confident in my purchase because vang was not pushy. It was the best experience i ever had buying a car. Thanks Vang.
Thank you to our salesman Donovan for being professional, thorough and knowledgeable throughout the whole process. We appreciate his time, honesty, communication and hard work. He went above and beyond to get what we needed and we are happy with our purchase. We also want to thank Chad, our finance director, for patiently working with us and being informative about the financial process. We recommend anyone who’s looking for a vehicle to check out Luther Cadillac. Their new building is amazing and the team is very welcoming!
Very knowledgeable and exceptional people, from sales to finance. Beautiful facility. Wonderful place to buy a car.
Easy to work with. Fast process. Very helpful through entire process of the purchase. Great experience
Professional comfortable and not pushy. True hospitality and costomer service. Thankyou Vang for everything we appreciate you very much.
Great Experience. Awesome people to work with. Impressive building and they are very well prepared.
Issues addressed, Looking forward to many years of happy driving. Thank you Kyle for all your help. If you are looking for a responsive, highly qualified professional ..... look no further, Kyle is your guy!!
Donovan Vang was especially helpful in helping me purchase my first Cadillac. I appreciated his patience and good natured ness.
It was such an easy seamless experience and I’m so happy luther was able to get us a lyriq when the original dealership we ordered from was non responsive!
Easy to book, be updated and paying my invoice. Service is very friendly. Kudos to Eric.
Vang was receptive, got me in the Range Rover of my dreams, and was great all around! Definitely recommend Vang for anyone looking for a vehicle!
New location but the same excellent service. The video of my car check up was very informative and more than I expected.
Everyone at Luther is great. I trust the service department to take care of my Cadillac. Eric was very nice. I appreciate fast service. I like to see the video showing me that you are doing all of the checks under the SUV.
The staff was simply GREAT!! Abe was very nice. I called the service department on Friday, (9/23/23) and the young man that answered the phone said he would let Abe know that I was coming in to service my vehicle, and when I came in to the dealership and went to the service department, I asked for Abe, and he said he was expecting me (smile) he said that he got the message about my vehicle having problems and he was ready to help me. That was so kind of him. Thank you for the GREAT communication between the staff.
Very responsive and knowledgeable answering any questions. Car had been thoroughly gone over and looked brand new inside.
Couldn't ask for anything more Vang was awesome the dealership was beautiful, love it.
Bryan, the manager did an amazing job with my entire transaction. We hit a few bumps and he dealt with all of them promptly and made it right. He had outstanding communication as well. I knew what I wanted and needed a quick deal, he made it happen. Could not be more happy with how Bryan handled my deal.
Everyone at the dealer ship was very helpful and all questions answered well. A very good buying experience.
Everything was completed as expected. Staff was friendly and knowledgeable. Would not change any thing.
Thank you for timely same day service, excellent professional service and respectful customer service. Look forward to our next service appointment,
We are so happy with our Black Beauty! It was well worth the wait. We absolutely loved working with Bryce! His attention to detail and white glove service was impeccable. This dealership is top shelf.
These folks are fast, curtious and easy to get along with. The service staff is excellent
Donovan provided an awesome experience as did everyone we encountered. Would definitely buy another car from this dealership
The facility was very nice. The new sales person and his manager were intent on answering our questions and supporting us as we made the decision to buy.
Charlie was as always a great help! He got us in for a quick oil change in and out fast. Love the new building!
Beautiful new building. Great service. And and and and abd anf f and a and
I want to commend Donovan and Luther Cadillac for providing an outstanding car-buying experience. Donovan's exceptional qualities as a car salesman has truly made a significant difference in this process. First and foremost, Donovan's knowledge about the vehicles he sells is truly impressive. He was able to answer all my questions with precision and depth, which made me feel confident in my choices. His communication style ensured that I fully understood all the features and options available to me. Thus, a smoother decision-making process. He genuinely cared about my needs and preferences, taking the time to listen and ...
Charlie and team accomplished the routine maintenance tasks and looked into an intermittent warning for me. Service was excellent, including the shuttle to and from my work. The short video tour with commentary from underneath my car while it was on the lift was a nice touch.
I Was very pleased and truly excited that our experience was so amazing! Donovan was a great help!
Great experience. Only con is no negotiating price. $32000 price Couldn't even drop $500
Hello, We have had the best sales experience working with Donovan Vang! He was so knowledgeable about both of the vehicles we purchased, he has kept my wife and I informed about everything that was needed to be done to each vehicle, he has been just a delight to work with!
I was in and out in 90 minutes. No pressure from the salesman but I knew I wanted the car when I walked in.
Process was easy and great people to work with. Bought online and what we purchased was exactly what we expected.